Housing Assistance: up to 3 months on hotel ship in Ketchikan (refer to housing/relocation section below).Hiring Bonus: $5000 (less payroll deductions).Selected candidates may qualify for the following hiring incentives depending on the crewing needs. Refer to Career Path section below for information about upgrading to higher paying positions. 1092 hours in Southeast and 1,456 hours in Southwest. Overtime is paid at the rate of time and a half (x 1.5). Hiring team is not involved with this determination. This is a post-hire application process that takes place after new hire orientation. *Important! Whether the new hire qualifies for the resident rate is determined by department Human Resources through the Cost of Living Differential (COLD) application. See table below for starting pay range for new Stewards (probationary) rates: See position details section below for more information about duties and responsibilities of this position.ĪMHS offers a competitive pay based on operating region and residency. This department is responsible for services that include maintaining all vessel amenities, on-board storage and distribution of provisions and supplies, administering embarkation & disembarkation of passengers and vehicles, handling financial transactions and reporting, food and beverage service, medical assistance, stateroom sales and service, filing and reporting of regulatory paperwork, and providing information services for both crew and passengers. The Passenger Services department is the cornerstone of outstanding onboard customer service. Steward is the entry level position with the Passenger Services department. Every request should be handled with precision and care.Stewards provide exceptional customer service and ensure the safety and comfort of our passengers while performing tasks in the galley, dining room, cafeteria, crew mess, staterooms and public areas aboard the Alaska State ferries. * Commitment to Excellence – Everything we do is for the safety, comfort and enjoyment of our guests. That means you have responsibilities every day, even early in the morning and late at night. * Long hours – While on the ship, you live where you work. For Stewards, that means waiting tables, servicing staterooms, and responding to all requests with courtesy. * Hard work – everyone in our organization works hard to keep guests happy. The company has a uniform policy that all crew-members must adhere to. Including no visible tattoos above the collar in a t-shirt and long pants. * Uniform/Grooming Standards At our cruise line it is important that your attire and personal grooming reflect a positive and professional image. Every crew-member works 7 days a week for 12 hour shifts while on board Repetitive motion, bending, climbing and often heavy lifting, are requirements of most positions. * Physical Demands All shipboard positions can be physically demanding. * All positions require pre-employment, random, and reasonable cause alcohol and urine drug testing, as per U.S. Therefore, all shipboard employees must be able to legally work in the United States (U.S. We have room to grow if you are looking for a true career path. * Upward Mobility – Successful stewards may return to the company in either shipboard management or corporate positions. * Hospitality Experience – This is an excellent way to start your career in the hospitality industry and build your resume. So you’ll get a chance to visit many unique towns and cities that you have yet to experience. * Travel – We visit 28 states on our different cruises. It’s a dormitory-style environment most people are comfortable with from college. * Few Expenses – While on the ship, your accommodations and meals are all provided for you. You'll earn upwards of $12,000 during your time with us. Gratuities are pooled and divided equally every week. * Save Money – Pay ranges from $700 to $1,000 per week, because most of your compensation comes from passenger gratuities. Other duties as directed by Chef or Hotel General Manager Galley Stewards work closely with the Chefs onboard and are responsible for Dishwashing, sanitation, trash removal and many other back of house restaurant functions.Īs part of the Galley team you will work alongside the Chefs washing dishes & silverware, keeping the galley clean and learning how a kitchen works from the ground up. Our vessels are small and intimate and we have a strong commitment to excellence and a passion for personalized service. We provide training and no previous cruise ship experience is necessary. The Galley Steward is an entry level position, ideal for college students or students taking a semester off.
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